Legal & Compliance

Privacy Policy

Operated by Emplette E Retail Limited | BRN: C23200093 | VAT: 28175561
Last updated: April 16, 2025

At Bags.mu, we are committed to safeguarding your personal information. This Privacy Policy describes how we collect, process, and disclose your data when you visit, interact with, or make a purchase from our store.

1. Who We Are

bags.mu is a registered trading name of Emplette E Retail Limited, a company operating under the laws of the Republic of Mauritius, with its registered corporate address at 7 Odette Ernest Street, Port Louis, 11305, Mauritius. We strictly process your personal data in accordance with the Data Protection Act 2017 of the Republic of Mauritius. Our platform is proudly powered by Shopify.

2. Personal Information We Collect or Process

We gather and process various classifications of data to provide a seamless commerce experience across Mauritius:

• • Contact Credentials: Legal name, shipping address, billing address, phone numbers, and active email address.
• • Financial Records: Transaction profiles, payment confirmations, and encrypted debit/credit card token fragments.
• • Activity Log: Products viewed, items abandoned in cart, past orders, returns, support communications, and account preference settings.
• • Network Metadata: IP addresses, browser specifications, unique device hardware identifiers, and session navigational timestamps.

3. Personal Information Sources & How We Use It

Information is collected directly from your manual inputs, automatically via secure integration cookies on our server configurations, and from authorized technology vendors like Shopify. Your data is strictly used for the following legitimate purposes:

• • Fulfillment Operations: To process checkouts, arrange courier transport across Mauritius, and service returns.
• • Strategic Marketing: Deploying localized promotional text lines, email broadcasts, and tailored digital advertisement matrices.
• • Risk Prevention & Legal: Tracking or investigating fraudulent checkouts, validating user authentication paths, and maintaining records for a minimum of 7 years in accordance with the Income Tax Act and Value Added Tax Act of Mauritius.

4. Information Disclosure & International Transfers

We securely transmit data to trusted technical entities, including Shopify and direct local distribution couriers, to fulfill transactions on our behalf. Because our system infrastructure utilizes Shopify's global cloud footprint, processing vectors may securely transfer parameters beyond the physical borders of Mauritius. All transfers align fully with matching statutory security parameters under Mauritius data laws.

5. Age Safeguards

Bags.mu does not intentionally collect information from individuals under the age of 18. If a parent or guardian establishes that a minor has shared personal metadata paths, please email us at empletteretail@gmail.com to execute immediate server deletions.

6. Your Statutory Rights & Choices

Under the Data Protection Act 2017 of Mauritius, visitors retain robust data controls. You may submit requests to exercise the following options:

• • Right to Access & Correct: Review full personal data records stored in our database profiles and correct inaccuracies.
• • Right to Delete & Object: Request the total erasure of optional profile data sets or restrict processing fields.
• • Right of Portability: Obtain a structured, machine-readable digital export copy of your data file.